Privacy Policy

Website: https://eightfig.com/
Business Name: Eightfig Multi Service Private Limited
Last Updated: 24 September 2026

1. Introduction

Eightfig Multi Service Private Limited (“Eightfig,” “we,” “us,” or “our”) operates the website https://eightfig.com/.

We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, submit an enquiry, request a quotation, or use our services.

This policy is intended to describe our privacy practices in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and other applicable laws and regulations, as they come into force.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by law, we will seek it separately and appropriately.

2. Information We Collect

We may collect the following categories of personal information, depending on how you interact with our website and services.

A. Information You Provide

When you contact us, request a quotation, or submit a form, we may collect:

Full name
Email address
Phone number or WhatsApp number
Company or business name
Website address
Project requirements and service preferences
Information included in your messages or enquiries
Other information you voluntarily provide

B. Technical and Usage Information

When you visit our website, certain technical information may be collected automatically, depending on the tools and technologies enabled on the website:

IP address
Browser type and version
Device and operating system information
Pages visited and time spent on the website
Referring website or traffic source
Date and time of access
Cookie identifiers and similar technical information, where applicable

C. Business and Service Information

If you engage our services, we may collect information necessary to manage your project, communicate with you, provide support, and maintain relevant business records.

We do not intentionally request sensitive personal information through general contact forms.

3. How We Use Your Information

We may use your personal information for the following purposes:

Responding to enquiries and contact requests
Providing quotations, consultations, and proposals
Understanding your website development and digital marketing requirements
Delivering and managing our services
Communicating about projects, payments, and service updates
Providing customer support and technical assistance
Managing business relationships and maintaining records
Improving our website, services, and user experience
Understanding website traffic and performance, where analytics tools are used
Measuring advertising performance and conversions, where applicable
Preventing fraud, misuse, and unauthorized access
Complying with applicable legal obligations

We will use personal information for purposes that are disclosed to you and permitted by applicable law.

4. Legal Basis for Processing

We process personal information on a lawful basis, as applicable, including:

Consent provided by you where consent is required
Processing for purposes permitted by applicable law
Responding to requests you make to us
Providing services under an agreement or taking steps at your request before entering into an agreement
Meeting legal obligations and protecting legitimate business interests where permitted by law

Where consent is required, you may withdraw it in accordance with applicable law. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

5. Contact Forms and Enquiries

Our website may include contact forms, quotation forms, or other enquiry forms.

When you submit a form, the information you provide may be used to:

Respond to your enquiry
Contact you about your requested service
Prepare quotations or proposals
Arrange consultations
Follow up on your project requirements

Enquiry information may be stored in our website’s form-management system and may also be sent to our designated business email address.

Please ensure that the information you provide is accurate and avoid submitting unnecessary sensitive personal information through general enquiry forms.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, and measure performance.

These technologies may include:

Essential or functional cookies
Analytics cookies
Advertising or marketing cookies
Third-party cookies, where applicable

Where required by law, we will obtain consent before using non-essential cookies or similar technologies.

You may manage cookies through your browser settings and, where available, through our website’s cookie preferences. Disabling certain cookies may affect some website functionality.

7. Analytics and Advertising Services

We may use third-party services to measure website performance, understand visitor activity, and improve marketing campaigns.

Depending on the tools enabled on our website, these services may include:

Google Analytics
Google Ads
Google Tag Manager
Google Search Console
Meta Pixel and related Meta advertising tools
Other analytics, advertising, or conversion-tracking services

These tools may collect technical information, usage data, or advertising identifiers, subject to their configurations and applicable law.

We will provide appropriate notices and obtain consent where required before enabling tracking technologies that require consent.

Third-party providers process information according to their own applicable privacy policies and terms.

8. How We Share Your Information

We do not sell personal information as a business practice.

We may share personal information with the following categories of recipients when necessary and permitted by law:

A. Service Providers

We may share information with providers that support our operations, such as:

Website hosting providers
Email and communication providers
Website form and CRM platforms
Analytics and advertising providers
Payment service providers, where applicable
Technical support and software providers

These providers may process information on our behalf or in accordance with their own applicable terms.

B. Business and Project Partners

Where necessary to deliver a service requested by you, we may share relevant information with contractors, technical partners, or other service providers involved in the project, subject to applicable law and appropriate safeguards.

C. Legal and Regulatory Authorities

We may disclose information when required by law, a valid legal process, or a lawful request from an authorized authority.

D. Business Transfers

If our business undergoes a merger, restructuring, acquisition, or transfer, relevant information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, payment services, social media pages, or other external services.

We do not control the privacy practices or security of third-party websites. Your interactions with those services are governed by their own privacy policies and terms.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Responding to enquiries
Delivering and managing services
Maintaining business and financial records
Resolving disputes
Meeting applicable legal obligations
Preventing fraud and misuse

The retention period depends on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include access controls, security updates, appropriate system protections, and other safeguards relevant to the information we process.

However, no online system or electronic transmission can be guaranteed to be completely secure.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

12. Your Privacy Rights

Subject to applicable law and its commencement provisions, you may have rights relating to your personal information, including:

Requesting information about the personal data we process
Requesting correction or updating of inaccurate or incomplete information
Requesting erasure of personal information where applicable
Withdrawing consent where processing is based on consent
Raising a grievance or privacy-related complaint
Exercising other rights available under applicable law

We may need to verify your identity before processing a privacy-related request.

We will respond to requests within the timeframes required by applicable law.

13. Children’s Privacy

Our website and services are primarily intended for businesses, organizations, professionals, and individuals seeking website development or digital marketing services.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

Where processing children’s personal data is subject to special requirements, we will comply with the applicable legal obligations, including any required parental or guardian consent.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

14. International Data Transfers

Some of our third-party service providers may process or store information outside India.

Where personal information is transferred outside India, we will handle such transfers in accordance with applicable Indian law and any applicable restrictions or safeguards.

15. Marketing Communications

We may contact you regarding enquiries, quotations, projects, and services you have requested.

We may also send promotional or marketing communications where permitted by applicable law and, where required, with your consent.

You may request to stop receiving promotional communications by using the unsubscribe option where available or by contacting us directly.

Opting out of promotional communications will not prevent us from sending necessary service-related or transactional messages.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we handle personal information.

Where required by law, we will provide additional notice or obtain consent for material changes.

17. Contact Us and Privacy Requests

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us using the details below.

Eightfig Multi Service Private Limited

Website: https://eightfig.com/
Location: Patna, Bihar, India
Phone: +91 7858931137
Email: info@eightfig.com

For privacy-related requests, please include “Privacy Request” in the subject line of your email so that we can identify and process your request appropriately.

By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, that consent will be obtained separately.