Terms & Conditions
Website: https://eightfig.com/
Business Name: Eightfig Multi Service Private Limited
Last Updated: 24 September 2026
1. Introduction
Welcome to Eightfig Multi Service Private Limited (“Eightfig,” “we,” “us,” or “our”).
These Terms & Conditions govern your access to and use of our website, https://eightfig.com/, and the services we provide.
By accessing our website, submitting an enquiry, requesting a quotation, or engaging our services, you agree to these Terms & Conditions, subject to applicable law.
If you do not agree with these Terms, please discontinue using our website and services.
2. Our Services
Eightfig provides digital, technology, and business-related services, which may include:
- Website Design and Development
- WordPress Website Development
- Shopify Website Development
- Custom Website Development
- E-Commerce Website Development
- Search Engine Optimization (SEO)
- Local SEO and Google Business Profile Optimization
- Google Ads and Pay-Per-Click Advertising
- Meta Ads, Facebook Ads, and Instagram Ads
- Social Media Marketing and Management
- Content and Video Marketing
- WhatsApp Marketing and Lead Generation
- Software and CRM Development
- Amazon and Marketplace Services
- AI and Business Automation
- Website Maintenance and Technical Support
The exact services, deliverables, pricing, timelines, and conditions will depend on the quotation, proposal, package, or written agreement accepted by the client.
3. Website Use
You agree to use our website for lawful purposes only.
You must not:
- Use our website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our website, systems, or accounts.
- Upload or transmit malicious software, harmful code, or unauthorized content.
- Interfere with the security, functionality, or availability of our website.
- Copy or misuse our website content, branding, or intellectual property without authorization.
We reserve the right to restrict access to our website where reasonably necessary to protect its security, comply with applicable law, or prevent misuse.
4. Enquiries and Quotations
Submitting an enquiry through our website does not automatically create a contract or guarantee that Eightfig will provide the requested service.
We may provide quotations, proposals, or service packages based on the information you provide.
A quotation may specify:
- Scope of work and deliverables
- Project price and payment schedule
- Estimated timeline
- Included revisions
- Third-party costs
- Maintenance and support conditions
- Other applicable project terms
A quotation is subject to the conditions stated in it and may need to be revised if the project requirements change.
A service agreement is formed when the applicable proposal, quotation, or other agreement is accepted by both parties in the manner specified.
5. Project Scope and Deliverables
We will provide services according to the scope agreed upon with the client.
Requests outside the agreed scope may require additional charges, additional time, or a separate quotation.
The client is responsible for providing accurate project requirements, content, images, branding materials, product details, business information, and other materials necessary to complete the work.
Project timelines may be affected by delays in receiving information, approvals, payments, or access from the client or third-party providers.
6. Website Development Services
Our website development services may include website design, development, configuration, e-commerce functionality, integrations, and related technical work.
The specific features included in a project will depend on the agreed package or proposal.
Unless expressly included in the agreement, the following may involve additional costs:
- Domain registration and renewal
- Hosting and server charges
- Premium themes, plugins, and software licenses
- Third-party applications and subscriptions
- Payment gateway charges
- Paid images, fonts, or other licensed materials
- Additional pages, features, or integrations
- Ongoing maintenance and technical support
We may use third-party software, themes, plugins, APIs, or services where appropriate for the project.
7. Digital Marketing and Advertising Services
Eightfig may provide SEO, Google Ads, Meta Ads, social media marketing, lead generation, content marketing, WhatsApp marketing, analytics, and other digital marketing services.
Marketing results depend on factors beyond our control, including:
- Competition and market conditions
- Advertising budgets and bidding costs
- Website quality and conversion rates
- Audience behavior and targeting
- Search engine and advertising platform algorithms
- Client-provided content and approvals
- Third-party platform policies and technical changes
We do not guarantee specific search rankings, leads, sales, followers, traffic, revenue, or advertising returns unless a specific commitment is expressly agreed in writing.
We will perform the services according to the agreed scope and make reasonable efforts to deliver the agreed work.
8. Advertising Budgets and Third-Party Fees
Advertising budgets and third-party platform fees are separate from Eightfig’s professional service fees unless expressly stated otherwise in the quotation or agreement.
The client is responsible for the advertising budget and other third-party charges agreed upon for the project.
Advertising costs may change depending on platform pricing, competition, campaign performance, and other factors.
Google, Meta, and other third-party platforms may reject advertisements, restrict accounts, change their policies, or suspend services. Such decisions are generally outside our control.
9. Pricing and Payments
The prices and payment terms for our services will be communicated through the applicable quotation, proposal, package, or invoice.
Depending on the project, payment terms may include an advance payment, milestone payments, or payment upon completion.
The client agrees to make payments according to the agreed schedule.
Where a payment is overdue, we may provide notice and suspend work or access to relevant services as permitted by the applicable agreement and law.
Any applicable taxes, government charges, third-party fees, payment gateway charges, or other costs will be handled according to the agreed commercial terms and applicable law.
10. Revisions and Additional Work
The number of revisions included in a project will depend on the selected package or written agreement.
Revisions must remain within the agreed scope of work.
Major changes to the design, functionality, structure, content, or original requirements may be treated as additional work and may involve extra charges and an adjusted timeline.
We will communicate additional charges and seek approval where appropriate before proceeding with additional work.
11. Client Responsibilities
The client agrees to:
- Provide accurate and complete project information.
- Supply required content, images, and materials on time.
- Provide necessary access to websites, accounts, and systems where required.
- Ensure that supplied content and materials may lawfully be used for the project.
- Obtain necessary permissions, licenses, and consents for materials provided to us.
- Review and approve deliverables within a reasonable period.
- Make payments according to the agreed terms.
- Ensure that their business activities and content comply with applicable laws.
Delays in fulfilling these responsibilities may affect the delivery schedule or scope of work.
12. Intellectual Property Rights
Unless otherwise agreed in writing, ownership and usage rights relating to final project deliverables will be governed by the applicable quotation, proposal, invoice, or service agreement.
Until the agreed payment obligations are fulfilled, the use or transfer of final deliverables may be subject to the payment and ownership terms of the applicable agreement.
Third-party themes, plugins, fonts, images, software, APIs, and other materials remain subject to their respective licenses and terms.
Eightfig retains ownership of its pre-existing materials, internal tools, processes, reusable components, and proprietary resources unless otherwise agreed in writing.
13. Portfolio and Project Display
Unless otherwise agreed in writing, Eightfig may display completed projects, website screenshots, project descriptions, or business names in its portfolio and marketing materials to demonstrate its work.
If a client requires confidentiality or does not want its project displayed publicly, the client should communicate this requirement before the project begins so that appropriate written arrangements can be made.
14. Third-Party Services
Our services may depend on third-party providers, including:
- Hosting providers
- Domain registrars
- Payment gateways
- Advertising platforms
- Analytics services
- Email and communication platforms
- Software, plugins, and APIs
- Social media platforms
These services are subject to their own terms, policies, pricing, and availability.
Eightfig is not responsible for interruptions, outages, policy changes, account restrictions, price changes, or failures caused by third-party providers, except to the extent required by applicable law or expressly agreed in writing.
15. Website Maintenance and Support
Maintenance and support services will be provided according to the selected package or agreement.
These services may include security updates, backups, software updates, bug fixes, speed optimization, and technical support, depending on the agreed scope.
Unless expressly included in the agreement, ongoing maintenance, emergency support, major redesigns, new features, and third-party subscription costs may involve additional charges.
16. Cancellations, Refunds, and Termination
Cancellation, refund, and termination conditions will be governed by the applicable quotation, proposal, service agreement, and applicable law.
Where a project is cancelled after work has started, charges may apply for work completed, costs incurred, and other amounts properly payable under the applicable agreement and law.
Any refund, where applicable, will be handled according to the agreed terms and applicable legal requirements.
Either party may terminate a service arrangement in accordance with the applicable agreement.
We may suspend or terminate services where there is a material breach of the agreement, non-payment, unlawful activity, misuse of services, or another reason permitted by the agreement and applicable law.
Termination does not remove payment obligations that have already accrued.
17. Confidentiality
Both parties should take reasonable steps to protect confidential information shared during a project.
Confidential information should not be disclosed to unauthorized persons except where disclosure is necessary to perform the agreed services, required by law, or otherwise permitted by the applicable agreement.
Any specific confidentiality obligations may be set out in a separate written agreement.
18. Disclaimer
Our website and its general informational content are provided on an “as available” basis.
We make reasonable efforts to keep the information on our website accurate and up to date, but we do not guarantee that all content will always be complete, current, or error-free.
Information on our website does not constitute a guarantee of business results, marketing performance, or financial outcomes.
Nothing in these Terms excludes any rights or protections that cannot be excluded under applicable law.
19. Limitation of Liability
To the extent permitted by applicable law, Eightfig will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
We are not responsible for losses caused by circumstances outside our reasonable control, including third-party platform failures, hosting outages, unauthorized actions by others, or client-provided materials, except where liability cannot lawfully be excluded.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
Any additional limitation of liability applicable to a particular project may be set out in the relevant written agreement, subject to applicable law.
20. Indemnity
To the extent permitted by applicable law, the client is responsible for ensuring that materials, content, instructions, and information supplied to Eightfig may lawfully be used for the agreed project.
Where permitted by law, the client may be responsible for losses or claims arising from unlawful or infringing materials supplied by the client or from the client’s breach of the applicable agreement.
Nothing in this section removes any rights or remedies available under applicable law.
21. Privacy and Personal Information
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
You can read our Privacy Policy here:
We handle personal information in accordance with applicable law and the privacy practices described in that policy.
22. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Changes to an existing client agreement will be handled according to the terms of that agreement and applicable law.
We encourage visitors to review this page periodically.
23. Governing Law and Dispute Resolution
These Terms & Conditions shall be governed by the laws of India, subject to applicable law.
Any dispute arising from the use of our website or services will be handled in accordance with applicable law and any dispute-resolution terms agreed upon in writing.
Subject to applicable law, courts having appropriate jurisdiction in Patna, Bihar, may have jurisdiction over disputes arising from these Terms.
24. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Eightfig Multi Service Private Limited
Website: https://eightfig.com/
Location: Patna, Bihar, India
Phone: +91 7858931137
Email: info@eightfig.com
For service-related questions, quotations, or project requirements, please contact us through our website or official business email.
By accessing or using our website, you acknowledge that you have read these Terms & Conditions. Any service engagement will also be subject to the applicable quotation, proposal, or written agreement.
